Booking and Refund Policy

Our Booking Policy

  • 25% if cancelled 15 days in advance.
  • 50% if cancelled 10 days in advance.
  • 75% if cancelled 5 days in advance
  • 100% if cancelled 2 days prior to booking or on the same day.
  • Credit/Debit card cancellations will be charged 5% extra.


  • Online refunds for bookings made through the website usually take 4-6 working days.
  • Credit/debit card online refunds will only be made against credit/debit card bookings and usually take 7 working days.
  • Refunds only through cheque for bookings made by cash/cheque/bank transfer.
  • The original receipt must be presented for processing the refund.
  • Credit/debit card cancellations will be charged 5% extra.
  • Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.